Your Privacy Matters
At CrotonLeaf Homestay, we're committed to protecting your personal information with the same care we provide our guests.
Privacy Policy
Last updated:
1 Information We Collect
When you book a stay at CrotonLeaf Homestay or interact with our website, we may collect:
- Personal Details: Full name, contact information, nationality
- Booking Information: Dates of stay, room preferences, special requests
- Payment Details: Securely processed through our payment partners
- Technical Data: IP address, browser type, device information for analytics
We collect this information only when necessary to provide our services or improve your experience.
2 How We Use Your Information
Reservation Management
To process bookings and provide personalized service during your stay
Communication
To send booking confirmations and respond to inquiries
Service Improvement
To analyze trends and enhance our guest experience
Security
To protect against fraud and unauthorized access
3 Data Sharing & Protection
We may share information with:
- Service Providers: Payment processors and booking platforms (only what's necessary)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger or acquisition (with confidentiality protections)
All data transfers comply with applicable privacy laws and include appropriate safeguards.
4 Your Rights & Choices
Access & Correction
You may request access to or correction of your personal data.
Opt-Out
You can unsubscribe from marketing emails at any time.
Data Deletion
Request deletion of your data when no longer needed for legal purposes.
Complaints
You have the right to lodge complaints with data protection authorities.
5 Policy Updates & Contact
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email.